SEPANG – With two consecutive public holidays coming up leading to a long weekend for most Malaysians, Malaysia Airports Holdings Berhad (MAHB) says it is expecting higher than usual passenger traffic movements at its airports, especially at KLIA. An estimated average of 160,000 daily passengers are expected to contribute to traffic movements at KLIA and klia2 during this period.
Passengers travelling through the Kuala Lumpur airports are advised to check-in online earlier through the airlines’ websites and be at the airport four hours prior to departure in order to be at the boarding gate on time.
MAHB assures that it remains committed in ensuring that the passenger journey is seamless. 1,000 strong volunteer staff who has been put in place since the start of the network failure are remaining in force throughout the upcoming peak travel period.
Passengers are also advised to take note on the daily airspace closure at Kuala Lumpur airports between 9.00am to 10.30am from 27 to 31 August 2019 to make way for the National Day rehearsals and celebration. Around 85 flights are expected to be affected due to the airspace closure and passengers should check on the latest flight schedules from their respective airlines.
The teams manning the many facilities at both terminals including klia2, have been put on high alert to ensure traffic management, car park availability, washroom cleanliness and Aerotrain operations among others are well managed during this period, MAHB said in a statement.
Drivers heading to the two KLIA terminals are reminded to adhere strictly to the 2-minute pick up and drop off time at the curbside to avoid traffic congestion. Together with the Royal Malaysia Police, MAHB will be monitoring the flow of vehicles and prevent unauthorised parking.
Passengers, upon entering the terminal, may look for the roving Airport CARE Ambassadors and any other airport staff for further assistance. These personnel are easily recognisable through the ‘Ask Me' sash or the neon yellow vest that they have on.
For the convenience of its passengers, Kuala Lumpur airports also provide 30-minute free parking at the 5,000-bay Long Term Car Park (LTCP) to those who need to wait and pick up passengers. Free shuttle bus service is also available to transport passengers from the LTCP to the terminals that operate at 15-minute intervals for passengers and meeters-and-greeters.
MAHB wishes to issue these travel reminders to passengers:
1) Arrive at least four hours before your flight departure time.
2) Do utilise public transport as much as possible in getting to the airport as it only takes about 30 minutes by KLIA Express to get to KUL.
3) Be mindful of traffic rules within the airport area. Ample parking spaces are available at both terminals as well as a safe and convenient waiting area and 30-minute free parking facility at the LTCP.
4) Do utilise the available automated processes whenever possible such as web check-in and self-baggage drop.
5) If you are passing through KLIA Main Terminal, MAHB encourages you to take advantage of the shuttle service instead of the Aerotrains as not only will it be a less crowded alternative, it is also fast, convenient and scenic. The buses run continuously 24/7 between the contact pier and satellite building.
6) Keep a lookout for the signage on nearest available washrooms in the event that the one you visited is fully occupied or is undergoing cleaning. There are a total of 238 toilets and 55 surau at both terminals for the convenience of passengers.
The airport operator also wishes everyone a Selamat Hari Kebangsaan, Salam Awal Muharram and a happy journey ahead.
Picture credit - traveller.com.au